Smart Review Collector
Turn Customers into Advocates (and Catch Problems Before They Go Public)
Our QR-powered review system helps your business:
- Instantly collect customer feedback via WhatsApp or SMS
- Identify unhappy customers privately before they post publicly
- Funnel positive reviews directly to Google, Yelp, or Facebook
- Automatically offer discounts for leaving feedback
No extra apps. No annoying forms. Just a quick scan, a simple chat, and powerful outcomes.
How It Works
1. Customer scans a branded QR code on a receipt, card, or product label
2. Chatbot opens in WhatsApp Business (or SMS) and asks how their experience was
3. If positive: The chatbot guides them to leave a public review on Google or another platform
4. If negative: The feedback is routed to you privately—giving you a chance to make it right
5. Customer receives a discount or offer code for participating
Take control of your reputation before your competitors do.
Why This Works
Most businesses miss out on good reviews because customers forget or don’t want to click long links. Worse, they only hear from unhappy customers when it’s too late.
With our smart review funnel:
You dramatically increase 5-star reviews
You stop public complaints before they happen
You build loyalty by rewarding participation
What’s Included
Branded QR code & printable signage
We design a custom QR code featuring your branding, making it easy for customers to leave a review with a quick scan. You’ll also receive ready-to-print signage for display at your location ensuring every customer knows how to share their feedback.
Monthly performance reporting
Each month, you’ll receive a detailed report showing how many reviews you’ve collected, your overall ratings, and trends in customer sentiment. This gives you clear insights into what’s working and where improvements can be made.
WhatsApp Business chatbot setup (or SMS fallback)
We’ll set up a conversational WhatsApp chatbot that guides customers through the review process in a friendly, automated way. If they’re not on WhatsApp, our SMS fallback ensures they can still participate with just a few clicks.
Discount delivery & code tracking
Reward happy customers instantly by offering exclusive discounts once they leave a review. Our system automatically generates and tracks discount codes so you can see exactly how often they’re redeemed.
Feedback notifications to your team
Stay in the loop with instant alerts whenever new feedback is received. Positive reviews are celebrated, while negative feedback is routed privately to your team so you can respond quickly and effectively.
Smart review funnel flow (positive vs. negative logic)
Our intelligent review funnel directs satisfied customers straight to your public review platforms while guiding unhappy customers to a private feedback form. This helps protect your reputation while still gathering valuable insights.
Pricing & Plans
Starter
Deliverables
- Channels WhatsApp/SMS
- QR Setup
- Review Routing
- Discount Tracking
- Monthly Reports
Professional
Deliverables
- Channels WhatsApp/SMS
- QR Setup Custom
- Review Routing Priority
- Discount Tracking Multi-offer
- Monthly Reports Enhanced
Custom
Deliverables
- Channels All Platforms
- QR Setup
- Review Routing Advanced Logic
- Discount Tracking API Integration
- Full Analytics
Use Cases
Dental Office: Get feedback before it hits Yelp, reward positive reviews with a free cleaning coupon
Auto Shop: Turn oil change visits into 5-star Google reviews, offer $10 off next service
Home Services: Reduce negative reviews, build client trust with thank-you texts and discounts
